Case study · Automation and data

Operations & Analytics Suite

YourTechConsultants built the Suite for Puranmal Sons. It brings together a WhatsApp Business CRM with Gemini, a SQL-fed ledger and stock explorer, and ERP dashboards. It runs inside the business today, with over 17,000 bills tracked live.

Puranmal Sons’ leadership commissioned, reviewed and approved the Suite. I have been a Partner at Puranmal Sons since November 2024, and YourTechConsultants continues to build the products it requests.

ClientPuranmal Sons, a wholesale building-materials distributor in Indore and a YourTechConsultants client since 2019.
Delivered byYourTechConsultants, led by Raghav Palriwala.
What it doesWhatsApp campaigns with Gemini assistance, ledger-to-stock lookups in near-real time, and finance, sales and inventory dashboards.
Stack
  • Flask
  • FastAPI
  • React
  • Postgres
  • SQL Server
  • Gemini
StatusOngoing. The Suite runs live inside the business.

Problem

Puranmal Sons distributes building materials wholesale in Indore. The Suite works from the company’s own SQL Server and ERP data and adds three tools on top of it.

I know the work the Suite supports from the inside.

What was built

The Suite has three parts, built around Puranmal Sons’ ERP and processes.

  1. WhatsApp Business CRM

    Built with Flask and Postgres. It runs bulk campaigns over WhatsApp Business, with Gemini giving AI assistance.

  2. Ledger and stock explorer

    Fed from SQL. It drills from party to ledger to bill to item stock in near-real time. It runs as an always-on service against Puranmal Sons’ SQL Server.

  3. ERP dashboards

    Financial, sales and inventory dashboards, fed from Puranmal Sons’ ERP.

Result

In numbers

17,000+ bills tracked live

Operations & Analytics Suite · Built by YourTechConsultants for Puranmal SonsReported by me, as of Oct 2026

Together the three tools let Puranmal Sons’ teams reach customers over WhatsApp Business and trace a party from ledger to bill to item stock. The dashboards show finance, sales and inventory.

The WhatsApp CRM is coming as a SaaS product.

The WhatsApp Business CRM with Gemini assistance that runs inside the Suite is in the pipeline as a SaaS (software-as-a-service) product for other businesses. It already runs bulk campaigns over WhatsApp Business for Puranmal Sons.

Tell me what you would use it for. The interest I receive decides which product comes first.

More about the WhatsApp CRM

Tell me the workflow you want gone.

I read every message and reply personally.

Write to me

Two or three sentences is plenty, for example: “Customers ask me the same questions on WhatsApp and I answer by hand” or “I want my ledger and stock in one place”. No client data, please. If you would like a call, say which days suit you.